Order status
To find out the status of your order, send an email with your order# to hello@thedept.com
How will my order be shipped?
Orders are shipped via United States Postal Service (USPS) First-Class Mail. Expect 4-6 days for domestic delivery, and 5-10 days for international delivery. After you add an item to your shopping cart, select your country to calculate shipping costs.
Do you offer Shipment Tracking?
A official USPS delivery confirmation will be provided for all orders.
Do you accept International Orders?
Yes, International Orders are welcomed. At check-out PayPal will automatically handle currency conversion.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Tell me about your T-shirts?
The Dept. uses American Apparel® products. They are the softest and best quality T-shirts on the market, produced in sweatshop free factories thought the United States. They tend to have a slimmer "Fashion Fit" so sizing-up a shirt size is recommended if you want a looser fit.
View the size chart:
Men's / Women's AA style 2001 Specs
Returns
Need to make a return or exchange? no problem. Mail your return item back, and once we receive it, a replacement order will be sent to you.